Manager, Digital Delivery
Description
- Define and track digital projects for mid-size to large clients.
- Define and track schedules and assignments for technical projects using management tools like Jira, Workamajjg, standup documents, etc.
- Define and track the digital production process and be able to contribute to requirements with the development team.
- Define and track the development planning with the team, and create documentation and process flow as needed.
- Define and track documents functional requirements for development projects.
- Define and track planning and direction for complex projects as needed.
- Act as a point of approval and review to ensure MarTech best practices are being followed, and steps are not being missed.
- Define and track the estimation process providing the level of effort and time required for medium-to-high complexity digital projects and Omni projects.
- Partner with MarTech leads to produce the technical approach, estimate, and timing for Omnichannel programs.
- Set up and manage Jira boards for assigned projects and brands.
- Define and track communication streams with internal teams, client, data providers, and third-party development teams as needed.
- Define and track the development process with internal teams, client, data providers, and third-party development teams through the project lifecycle.
- 6-8 years of digital production experience in an agency environment with a background in pharmaceutical and digital marketing (can be combination of client and agency experience).
- Manage up to three (3) direct reports providing guidance on career progression plan.
- Advanced knowledge of digital production, the development lifecycle and project management methods and tools, and a solid understanding of relevant software technologies.
- Advanced knowledge of key web mobile, SMS, and email development and design best practices.
- Advanced knowledge of Veeva CRM and RTEs.
- Advanced knowledge of ADA and WCAG standards and best practices.
- Advanced knowledge of requirements gathering and documentation.
- Advanced knowledge of QA/UAT process across multichannel and Omnichannel.
- Proficient in Microsoft Office suite, Workamajig, and Jira.
- A team player with strong time-management skills, the ability to motivate others to deliver excellence, and poise and focus under pressure.
- Ability to thrive and lead in a fast-paced, deadline-driven environment.
Don’t meet every single requirement? That’s okay! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Fingerpaint, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles! Our team of qualified recruiters can match you with the right opportunity. Fingerpaint Group provides equal employment [and affirmative action] opportunities to all applicants and employees. We are proud to recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status, or citizenship status.